Frequently Asked Questions
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To track your order as a registered customer:
1. Log in to your account
2. Press 'Hi YourName' to reveal a menu
3. Press Orders
To track as a guest checkout:
Please use the chat function on our website and provide us with an order number. We will get one of our web team to take a look at it for you. -
To redeem a gift card online, please email over gift card number and contact details to webcustomerservice@louiscopeland.ie and we will issue you with an online voucher to redeem at checkout.Alternatively please cal (01) 207 9067